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iOS Articles

Apple releases bug fixes and improvements in iOS and iPadOS 13.1 

If you have downloaded iOS or iPadOS 13 to your iPhone or iPad, I highly recommend you download the update, 13.1 which became available for the iPhone and iPad on September 24th.  This update contains several bug fixes and improvements.

If you haven't updated your Apple device with iOS or iPadOS 13 or 13.1 and you are wondering if your device is compatible, here is a full list below:

  • iPhone XS
  • iPhone XS Max
  • iPhone XR
  • iPhone X
  • iPhone 8
  • iPhone 8 Plus
  • iPhone 7
  • iPhone 7 Plus
  • iPhone 6s
  • iPhone 6s Plus
  • iPhone SE
  • 12.9-inch iPad Pro 3rd generation
  • 12.9-inch iPad Pro 2nd generation
  • 12.9-inch iPad Pro 1st generation
  • 10.5-inch iPad Pro
  • 9.7-inch iPad Pro
  • iPad Air 3rd generation
  • iPad Air 2
  • iPad 6th generation
  • iPad 5th generation
  • iPad mini 5th generation
  • iPad mini 4
  • iPod touch 7th generation

If you need to check your iOS version, go to Settings > General > Software Update.  If there is an unpdate available, tap on "Download and Install" at the bottom of the page.  You can also install any updates through iTues by connecting your Apple device to your computer.

Once you have updated your device, be sure to update your applications by going to the App Store.  Tap on your profile picture and select "Update All".  There will be quite a few apps which will need to update so make sure you are on Wi-Fi.

iOS 13.1

Release Date: September 24, 2019
Build No: 17A844

iOS 13.1 includes bug fixes and improvements, including AirDrop with Ultra Wideband technology on iPhone 11, iPhone 11 Pro, and iPhone 11 Pro Max, suggested automations in the Shortcuts app, and the ability to share ETA in Maps.

  • AirDrop
    • Ability to select who you want to AirDrop to by pointing from one iPhone 11, iPhone 11 Pro, or iPhone 11 Pro Max to another using the new U1 chip with Ultra Wideband technology for spatial awareness
  • Shortcuts
    • Suggested automations in the Gallery personalized to your daily routine
    • Personal and home automations for automatically running shortcuts based on triggers
    • Home app support for shortcuts as advanced actions in the Automation tab
  • Maps
    • Share ETA to send your estimated time of arrival while your route is in progress
  • Battery Health
    • Optimized battery charging to slow the rate of battery aging by reducing the time your iPhone spends fully charged
    • Performance management feature for iPhone XR, iPhone XS and iPhone XS Max to prevent the device from unexpectedly shutting down, including the option to disable this feature if an unexpected shutdown occurs
    • Notifications for when Battery Health is unable to verify if a new, genuine Apple battery is in iPhone XR, iPhone XS, iPhone XS Max and later
  • This update also includes bug fixes and other improvements. This update:
    • Adds a link to the Me tab in Find My to allow a guest to sign in and locate a missing device
    • Includes notifications for when the display on your iPhone is unable to be verified as a new, genuine Apple display in iPhone 11, iPhone 11 Pro, and iPhone 11 Pro Max
    • Addresses issues in Mail that could cause incorrect download counts, missing senders and subjects, difficulty selecting or flagging threads, duplicate notifications or overlapping fields
    • Fixes an issue in Mail that may prevent background downloading of email messages
    • Addresses an issue that could prevent Memoji from correctly tracking facial expressions in Messages
    • Fixes an issue where photos might not display in the Messages details view
    • Fixes an issue in Reminders that prevented some users from sharing iCloud lists
    • Resolves an issue in Notes where Exchange notes may not show up in search results
    • Addresses an issue in Calendar where birthday events could appear multiple times
    • Addresses an issue that could prevent third-party sign in screens from appearing in the Files app
    • Fixes an issue that could cause Camera orientation to appear rotated when swiping to it from the Lock screen
    • Addresses an issue that could cause the display to sleep while interacting with the Lock screen
    • Resolves issues where app icons could appear as blank or as a different app on the Home screen
    • Resolves an issue that could prevent supported wallpapers from switching appearances when changing between Light and Dark modes
    • Addresses stability issues when signing out of iCloud from Passwords & Accounts in Settings
    • Fixes an issue where signing in to update Apple ID settings could fail repeatedly
    • Fixes an issue that could prevent the device from vibrating when connecting to a charger
    • Addresses an issue that could cause people and groups in the Share Sheet to appear blurred
    • Fixes an issue that could prevent alternate words from displaying when tapping on a misspelled word
    • Resolves an issue where multilingual typing could stop working
    • Addresses an issue that could prevent switching back to the QuickType keyboard after using a third-party keyboard
    • Fixes an issue that could prevent the edit menu from appearing when selecting text
    • Fixes an issue where Siri may not read Messages in CarPlay
    • Addresses an issue that could prevent sending a message using third party messaging apps in CarPlay

For information on the security content of Apple software updates, please visit this website: https://support.apple.com/kb/HT201222.

Apple iOS Release Notes

If you need to file a bug report with Apple, there are several ways to get in touch with them:

  • Apple Support - Offers different methods for contacting support personnel via phone, chat, e-mail or in person at a retail store.
  • Apple Feedback - Offers an online feedback submission form for each of their products.  Easy to use, requiring no logins.

You will need the folliowing information at hand to send to Apple to assist them in their investigation. 

  • Device model and configuration
  • The version of iOS your device is running
  • A short description of the problem you are experiencing, including what app you were using when experiecing the issue, etc.
  • Steps taken to reproduce the issue you are having
  • Write down or take screenshots of any pop-up boxes, error codes, etc.
  • Some apps will allow you to send a crash/bug report directly.  If this option is available, take it. Auto-reports often will include additional information.

You can also visit Apple's discussion forums and discuss your issue(s) with other users to see if anyone is experiencing the same issues as yours and whether they have found a resolution to the problem.

iPadOS 13.1

Release Date: September 24, 2019

iPadOS, the powerful operating system with a new name to recognize the distinctive experience of iPad. iPadOS builds on the same foundation as iOS, adding powerful new capabilities and intuitive features specific to the large display and versatility of iPad. This update features new ways to work with multiple apps, presents more information at a glance on a redesigned Home screen, makes using Apple Pencil feel even more responsive along with a new way to instantly mark up anything, provides a dramatic new Dark Mode, allows a simple way to sign in to websites that protects your privacy, and gives new tools to edit and view your photos. iPadOS is faster and more responsive with optimizations across the system.

  • Home Screen
    • Today Widgets on the Home screen for at-a-glance information
    • A new layout to put even more apps on each page
    • Multitasking
    • Slide Over with support for multiple apps to access your favorite apps from anywhere in iPadOS and quickly switch between them
    • Multiple windows from a single app in Split View to work with two documents, notes, or emails, side-by-side
    • Enhanced Spaces to open the same app across multiple spaces
    • App Exposé to quickly see all of the open windows for an app
  • Apple Pencil
    • Lower latency with Apple Pencil, making it feel more responsive than ever
    • Redesigned tool palette, with a fresh new look, new tools, and the ability to drag to any side of the screen
    • A new gesture to mark up anything with a swipe from the bottom right or left corner of the screen with Apple Pencil
    • A new full page option to mark up entire web pages, Mail messages, iWork documents, and Maps
  • Text Editing
    • Scrollbar scrubbing to directly drag the scrollbar for quickly navigating long documents, web pages, and email conversations
    • Faster and more precise cursor navigation—just pick it up and move it to where you want
    • Text selection improvements for easier selection by just tapping and swiping on the text
    • New gestures for cut, copy, paste—pinch in once with three fingers to copy, twice to cut, and pinch out with three fingers to paste
    • Undo across iPadOS by just double tapping with three fingers
  • QuickType
    • New floating keyboard leaving more room for your content—drag it anywhere you like
    • QuickPath on the floating keyboard lets you slide to type for easy one-handed typing
    • Fonts
    • Custom fonts are available from the App Store for use in your favorite apps
    • Font management in Settings
  • Files
    • External drives supported in Files to access and manage files on a USB drive, SD card, or hard drive
    • SMB support to connect to a server at work or a home PC
    • Local storage for creating folders on the local drive and adding your favorite files
    • Column to drill down into nested folders
    • Preview pane with high resolution file previews, rich metadata, and Quick Actions
    • Zip and Unzip support for creating and expanding Zip files
    • New keyboard shortcuts to manage your files even faster with an external keyboard
  • Safari
    • Desktop-class browsing in Safari with websites automatically optimized for the large Multi-Touch display iPad display
    • Web platforms like Squarespace, WordPress, and Google Docs now supported
    • Download manager to access downloads quickly and check the status of a file you’re downloading
    • Over 30 new keyboard shortcuts to navigate the web even faster with an external keyboard
    • Updated start page with favorites, frequently visited, most recently visited websites, and Siri suggestions
    • View options in the Smart Search field for quick access to text size controls, Reader view, and per‑site settings
    • Per‑site settings to choose Reader view, and enable content blockers, camera, microphone, and location access for individual websites
    • Option to resize when uploading photos
  • Dark Mode
    • A beautiful new dark color scheme that delivers a great viewing experience especially in low-light environments
    • Can be scheduled to turn on automatically at sunset, at a certain time, or turned on from Control Center
    • Four new system wallpapers that automatically switch appearances with Light and Dark Mode
  • Photos
    • An all-new Photos tab with a curated view of your library making it easy to find, relive, and share your photos and videos
    • Powerful new photo editing tools that make it easier to edit, adjust, and review photos at a glance
    • Video editing with over 30 new tools, including Rotate, Crop, and Enhance
  • Sign in with Apple
    • A private way to sign in to participating apps and websites with the Apple ID you already have
    • Simple account setup with only your name and email address
    • Hide My Email to share a unique email address that is automatically forwarded to you
    • Built-in two-factor authentication to protect your account
    • No tracking or profiling by Apple as you use your favorite apps
  • App Store with Arcade
    • Unlimited access to groundbreaking new games with one subscription, no ads or additional purchases
    • An all-new Arcade tab in the App Store to browse the latest games, personalized recommendations, and exclusive editorial content
    • Available to play across iPhone, iPod touch, iPad, Mac, and Apple TV
    • Option to download large apps over your cellular connection
    • Ability to view available app updates or delete apps from the Account page
    • ISupport for Arabic and Hebrew
  • Maps
    • An all-new map rolling out in the US featuring broader road coverage, improved address precision, better support for pedestrians, and more detailed land cover
    • Look Around to explore cities in a high-resolution, interactive 3D experience
    • Collections for the lists of places you love and can easily share with friends and family
    • Favorites for quick and easy navigation to the places you visit daily
  • Reminders
    • All-new design with more powerful and intelligent ways to create and organize reminders
    • Quick toolbar to add dates, locations, flags, attachments and more to reminders
    • New smart lists—Today, Scheduled, Flagged and All—to easily keep track of upcoming reminders
    • Subtasks and grouped lists to organize your reminders
  • Siri
    • More natural Siri voice, particularly while speaking longer phrases
    • Personalized Siri Suggestions in Apple Podcasts, Safari, and Maps
    • Over 100,000 live radio stations from around the world available with Siri
  • Shortcuts
    • Shortcuts app now built-in
    • Suggested automations in the Gallery personalized to your daily routine
    • Personal and home automations for automatically running shortcuts based on triggers
    • Home app support for shortcuts as advanced actions in the Automation tab
  • Memoji and Messages
    • New Memoji customization options including new hairstyles, headwear, makeup, and piercings
    • Memoji sticker packs in Messages, Mail, and third‑party apps and available on iPad mini 5, iPad (5th generation and later), iPad Air (3rd generation), and all iPad Pro models
    • Your name and photo, or even Memoji, now optionally shared with your friends
    • Search enhancements to easily find messages with intelligent suggestions and categorization of results
  • Augmented Reality
    • People Occlusion for apps to place virtual objects naturally in front or behind people using iPad Pro (2018), iPad Air (2018), iPad mini 5
    • Motion Capture for apps to understand the body position and movement of a person so you can animate a character or interact with virtual objects using iPad Pro (2018), iPad Air (2018), iPad mini 5
    • Multiple face tracking for AR content on up to 3 faces at a time so you can have fun with your friends using iPad Pro (2018)
    • AR Quick Look to view and interact with multiple AR objects at the same time
  • Mail
    • Block sender to move all email messages from a blocked sender directly to the trash
    • Mute thread to stop notifications from an overly active email thread
    • Format bar with easy access to rich text formatting tools and attachments of all kinds
    • Font support for all system fonts, as well as new fonts you download from the App Store
  • Notes
    • Gallery view with your notes as visual thumbnails helping you find the note you need
    • Shared folders to collaborate with others giving them access to entire folders of notes
    • More powerful search for visual recognition of images inside your notes and text in items you’ve scanned
    • New checklist options to easily reorder checklist items, indent them, or move checked items to the bottom of the list automatically
  • Apple Music
    • Time-synced lyrics make listening more fun with perfectly timed lyrics
    • Over 100,000 live radio stations from around the world
  • Screen Time
    • 30-day usage data to compare Screen Time numbers over the previous weeks
    • Combined limits to include multiple app categories, specific apps, or websites in one limit
    • “One more minute” option to quickly save your work or log out of a game when a Screen Time limit is met
  • Privacy and Security
    • Allow Once location permission with the option to share your locations with apps only once
    • Background tracking alerts now notify you when an app is using your location in the background
    • Wi-Fi and Bluetooth enhancements help prevent apps from accessing your location without your consent
    • Location sharing controls give you the option to easily omit location data when sharing photos
  • System Experience
    • Wi‑Fi networks and Bluetooth accessories selection in Control Center
    • A redesigned, unobtrusive volume control in the top middle
    • Full-page screenshots for web pages, Mail messages, iWork documents, and Maps
    • Redesigned share sheet with intelligent suggestions to share content with just a few taps
    • Audio Sharing for two sets of AirPods, Powerbeats Pro, Beats Solo3, BeatsX and Powerbeats3 to share a single stream of audio
    • Dolby Atmos playback for a thrilling surround sound experience from content with Dolby Atmos, Dolby Digital, or Dolby Digital Plus soundtracks on iPad Pro (2018)
    • Language support
    • Support for 38 new keyboard languages
    • Predictive input in Cantonese, Dutch, Hindi (Devanagari), Hindi (Latin), Najdi Arabic, Swedish, and Vietnamese keyboards
    • Separate emoji and globe keys make it easier to quickly switch between languages and select emoji
    • Automatic language detection for dictation
    • Bilingual dictionary support in Thai and English and Vietnamese and English
  • China
    • A dedicated QR code mode in Camera, accessible from the Control Center, for improved QR code performance, a flashlight option, and enhanced privacy
    • Junction View in Maps for drivers in China to more easily navigate complex roadways
    • Adjustable handwriting area on the Chinese keyboard
    • Cantonese predictions on the Cangjie, Sucheng, Stroke, and Handwriting keyboards
  • India
    • All‑new Indian English male and female Siri voices
    • Support for all 22 official Indian languages with the addition of 15 new keyboard languages
    • Bilingual keyboard for Hindi (Latin) and English keyboard, including typing predictions
    • Typing predictions on the Hindi (Devanagari) keyboard
    • New Indian language system fonts for Gujarati, Gurmukhi, Kannada, and Odia for greater clarity and ease when reading in apps
    • 30 new document fonts for Assamese, Bangla, Gujarati, Hindi, Kannada, Malayalam, Marathi, Nepali, Odia, Punjabi, Sanskrit, Tamil, Telugu, and Urdu
    • Contacts with hundreds of new relationship labels to help more accurately label your contacts
  • Voice Control
    • A new way to control your iOS devices, entirely with your voice
    • Comprehensive navigation with just your voice to open apps, search the web, tap, swipe, pinch, zoom, press the Home button and more
    • Accurate dictation using the Siri speech recognition engine
    • Rich text editing to make corrections using just your voice, or select from word and emoji suggestions
    • Custom words, such as legal or medical terms, to ensure Voice Control recognizes words you commonly use
    • Seamless transitions from text dictation to voice commands
    • Attention Awareness to keep Voice Control off when you turn your head away from True Depth camera on supported iPhone models
    • On‑device processing so your personal data is kept private
  • Performance
    • Up to 2x faster app launch*
    • Up to 30 percent faster Face ID unlocking on iPad Pro 11-inch, iPad Pro 12.9-inch (3rd generation)**
    • 60 percent smaller app updates on average*
    • Up to 50 percent smaller apps from the App Store*
    • Other features and improvements
    • Low Data Mode to reduce your data usage over your cellular network or specific Wi-Fi networks you select
    • PlayStation 4 and Xbox Wireless Controller support
    • Find My iPhone and Find My Friends combined into a single app with the ability to locate a missing device even if it can't connect to a Wi-Fi or cellular network
    • Apple Books reading goals help make reading a daily habit
    • Apple News+ options to remove downloaded issues, follow a title, or browse the back catalog from the More button in the My Magazines section
    • Stocks app with business stories from Apple News+
    • Calendar supports adding attachments to events
    • Home app redesigned controls for HomeKit accessories with a combined view for ones with multiple services
    • Pinch-to-zoom for more precision when editing recordings in Voice Memos
  • *Testing conducted by Apple in May 2019 using iPhone XS supporting normal peak performance and iPad Pro (11‑inch) with iOS 12.3 and prerelease iPadOS and iOS 13, using third‑party apps repackaged in a preproduction App Store server environment; smaller app update download size based on averages from a collection of the most frequently updated apps. Performance varies based on specific configuration, content, battery health, usage, software versions, and other factors.
  • **Testing conducted by Apple in May 2019 using iPhone X and iPhone XS Max supporting normal peak performance, and iPad Pro (11‑inch) with iOS 12.3 and prerelease iPadOS and iOS 13, using the side or top button to wake the device. Performance varies based on specific configuration, content, battery health, usage, and other factors.

Some features may not be available for all regions, or on all Apple devices, for more information visit:
https://www.apple.com/ios/feature-availability and https://www.apple.com/ipados.

For information on the security content of this update, please visit this website:
https://support.apple.com/kb/HT201222